Shopping Cart

Your cart is empty

Let’s Innovate Together

At GCEC Cloud & Security Surveillance, we don't just help you track your fleet we help you take control.

From real-time monitoring to driver safety and performance insights, our experts are here to help you transform the way you manage your vehicles.

Whether you're looking for a custom solution, have a technical question, or simply want to see how our platform can boost your efficiency, we'd love to hear from you.

Everything You Need to Know

Browse through our comprehensive FAQ sections to find answers to your questions about GPS tracking and fleet management

General Questions

  • What is GPS tracking and how does it work? -

    GPS tracking uses satellite technology to determine the precise location of vehicles or assets. Our systems receive signals from GPS satellites and transmit this data to our secure servers, allowing you to monitor your fleet in real-time through our web platform or mobile app.

  • Which areas do you serve in the UAE? +

    We provide GPS tracking services throughout the United Arab Emirates, including Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain. Our coverage extends across all seven emirates with seamless connectivity and reliable service.

  • How accurate is your GPS tracking? +

    Our GPS tracking systems offer accuracy within 2-5 meters. We use advanced dual-band GPS technology combined with assisted GPS (A-GPS) to ensure precise location data even in challenging environments like urban canyons and parking garages.

  • What types of vehicles can be tracked? +

    We can track virtually any type of vehicle or asset, including cars, trucks, buses, motorcycles, heavy machinery, and even boats. Our solutions are versatile and compatible with various vehicle types across all industries.

  • Do I need special equipment or installation? +

    Yes, our GPS tracking devices need to be installed in your vehicles. Our certified technicians handle professional installation, which typically takes 30-60 minutes per vehicle. Installation is discreet and non-invasive, ensuring your vehicles remain in factory condition.

  • Can I access the tracking data on my mobile device? +

    Absolutely! Our system includes native mobile apps for iOS and Android devices. You can monitor your fleet in real-time, receive alerts, view reports, and manage your assets from anywhere, anytime through our user-friendly mobile application.

Products & Services

  • What's the difference between SecurePath and GIT systems? +

    SecurePath is our premium tracking solution with advanced fleet management features, while GIT is our proprietary in-house system designed for cost-effective basic tracking. Both offer real-time monitoring, but SecurePath includes additional features like driver behavior analysis and advanced reporting.

  • Do you offer fleet management beyond just tracking? +

    Yes! Our comprehensive fleet management includes vehicle tracking, driver behavior monitoring, fuel consumption analysis, maintenance scheduling, route optimization, and detailed reporting. We also provide integration with RTA systems for compliance.

  • Can I track different types of vehicles? +

    Absolutely! Our systems work with cars, trucks, motorcycles, boats, construction equipment, and any vehicle with a 12V or 24V power supply. We offer specialized solutions for different vehicle types and industries.

Installation & Setup

  • How long does installation take? +

    Installation typically takes 30-60 minutes per vehicle. Our certified technicians will visit your location at a time convenient for you. We ensure minimal disruption to your operations and handle all aspects of the installation professionally.

  • Is the installation process complicated? +

    Not at all! Our certified technicians handle the entire installation process. The installation is non-invasive and doesn't require any permanent modifications to your vehicle. The devices are typically installed discreetly, and most installations are completed within an hour.

  • Will installation affect my vehicle warranty? +

    No, our GPS installation is designed to be non-invasive and warranty-friendly. Our devices don't interfere with your vehicle's electrical system or void manufacturer warranties. We use plug-and-play solutions and professional installation techniques that protect your investment.

Pricing & Plans

  • What are your pricing plans? +

    We offer flexible pricing plans tailored to your fleet size and requirements. Our plans include monthly subscriptions with no long-term contracts. We provide transparent pricing with no hidden fees. Contact us for a customized quote based on your specific needs and number of vehicles.

  • Are there any setup fees? +

    Setup fees vary depending on your chosen plan and the number of vehicles. Some plans include free installation for fleet packages. We offer competitive pricing with transparent costs upfront. Contact our sales team for detailed pricing information and available promotions.

  • Do you offer discounts for multiple vehicles? +

    Yes! We offer volume discounts for fleet packages. The more vehicles you track, the better the rate. We also provide special corporate packages with additional features and dedicated support. Contact us for tailored pricing based on your fleet size.

Technical Support

  • What kind of support do you provide? +

    We offer 24/7 technical support in Arabic and English. Our support includes phone assistance, live chat, email support, and remote troubleshooting. We also provide user training and regular system updates to ensure your system runs smoothly.

  • How do I access my tracking data? +

    You can access your tracking data through our web platform from any browser or our mobile apps for iOS and Android. All data is secured with enterprise-grade encryption and accessible only with your login credentials. Simply log in to your account from any device.

  • What happens if the GPS device stops working? +

    Our devices come with warranty coverage. If a device malfunctions, we'll replace it free of charge during the warranty period. Our support team can also diagnose issues remotely and provide immediate assistance. We ensure minimal downtime for your operations.

TALK TO US

How May We Help You!

OR

Connect With Us Instantly

Scan the QR Code to Connect our Team Directly

WhatsApp QR Code

Office Address

Office 109, NBQ Building
Al Hamriya – Dubai
United Arab Emirates

Phone Number

+971 4 388 0011

Email Address

[email protected]

Working Hours

Mon - Fri: 9:00 AM - 6:00 PM
Sat: 9:00 AM - 3:00 PM

Daring Concepts, Dazzling
Achievements

Your business deserves technology that grows with you. Whether it's tracking, selling, or scaling, Readdy is your trusted digital partner.

Call Us

+971 4 388 0011

Response Time

Within 24 hours